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Refund Policy

 

Refund

If the product no longer functions properly due to defects in workmanship or materials, AMIBOCARD will provide a full refund.

We think you’ll love your new AMIBOCARD product. To request a refund, please contact us via email: support@amibocard.com. To get your amount refunded according to the refund policy, please check:

You purchased this product directly from amibocard.

Damage and Problems

Please inspect your order upon receipt and if the item is defective or damaged, or you have received the wrong item, please contact us immediately so we can assess and correct the problem.

Exclusions

AMIBOCARD refunds do not apply to:
Misuse; Modification; Damage caused by accident or use for any purpose other than normal consumer use authorized by AMIBOCARD’s current product literature.

Email Customer Service

To obtain a refund, please contact our customer service at support@amibocard.com.

Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account again first.

Please allow 7-10 business days for points to appear on your credit card statement.

Then contact your credit card company. It may take some time for your refund to be officially issued. Then contact your bank. Refunds usually take some time to complete. If you’ve done all of this and still haven’t received your refund, please contact us at support@amibocard.com.

Refund Policy

Please read the following terms and conditions carefully. AMIBOCARD reserves the right to refuse a refund if conditions are not met.

Refunds on products configured or branded to your specifications.
Products purchased from third parties.

How do I cancel or change my order?

You can cancel your order while it is still in “Processing” status. However, once the status changes to “shipped,” the order can no longer be canceled. Please contact us at support@amibocard.com within one day of ordering.

How is a refund processed?

Please contact us at support@amibocard.com and we will be happy to assist you and provide you with a solution within 24 hours working days.

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